PRIVACY POLICY

Last Updated: November 19, 2025
Company: Mabely Q Consulting
Website: mabelyq.com
Privacy Officer: Erin Perkins — erin@mabelyq.com
Business Address: 2417 Auden Dr, Silver Spring, MD 20906

Introduction

This Privacy Policy explains how Mabely Q Consulting, LLC ("Company," “We,” “Us,” “Our”) collects, uses, stores, and protects your information when you access mabelyq.com or use any of our products, including Successible (browser extension + SaaS application), digital downloads, consulting services, or subscription-based offerings.

By accessing this Website or any of our services, you agree to the terms of this Privacy Policy.

1. Defined Terms

  • Company – Mabely Q Consulting, LLC

  • Website – mabelyq.com

  • Privacy Officer – Erin Perkins (erin@mabelyq.com)

  • Successible – Successible Accessibility Assistant (browser extension + SaaS platform)

  • User – Any individual accessing or interacting with our Website or Services

2. Information We Collect

We collect information necessary to operate our Website, deliver products/services, fulfill orders, provide support, and improve user experience.

A. Contact Information

Collected when you:

  • Fill out a form

  • Make a purchase

  • Subscribe to email updates

  • Register for an event or program

Includes:

  • Name

  • Email

  • Phone number (optional)

  • Physical address (if needed for shipping or verification)

  • Social media handles (if voluntarily provided)

B. Financial Information

Processed securely via third-party processors.
We do not store your full payment information.

Processors:

  • Stripe

  • Flodesk Checkout (Stripe)

  • ThriveCart (Stripe + PayPal backend)

  • PayPal (affiliate payouts only)

C. Profile Information

Created automatically upon:

  • Contact form submission

  • Purchasing a digital product

  • Purchasing subscriptions

  • Joining Successible

Used for:

  • Account identification

  • Product access

  • Subscription billing

  • Email communications

D. Website Analytics + Tracking

We use analytics to understand user behavior and improve accessibility.

Tools include:

  • Google Analytics

  • ThriveCart builtin analytics

  • Flodesk email tracking

These may collect:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time on page

  • Navigation behavior

  • Email open/click activity

E. Cookies, Pixels, and Tracking Signals

We use:

  • Cookies

  • Pixels (email + website)

  • Analytics scripts

Used for:

  • Site experience

  • Marketing performance

  • Understanding user behavior

  • Diagnostic tracking

Rejecting cookies may impact Website functionality.

3. Successible Extension & SaaS Data Practices

Successible is designed to make accessibility simple and actionable.

Successible DOES collect:

  • Basic app usage data (feature usage, error logs)

  • Browser type + extension diagnostic data

  • Anonymous technical performance data

Successible DOES NOT collect:

  • User text/content written inside platforms

  • Images uploaded inside platforms

  • User account credentials

  • Sensitive personal data

  • Screen recordings or browsing history

  • Full URLs

  • Any content entered into Squarespace, Flodesk, Canva, Showit, or other platforms

All analysis happens locally in the user’s browser.
No content is stored on our servers.

Data Retention for Successible

Minimal diagnostic data may be temporarily logged to:

  • Improve product performance

  • Identify bugs

  • Monitor stability

This data is anonymous and purged regularly.

4. How Long We Keep Your Information

  • Contact Information: as long as needed or legally required

  • Profile Information: as long as your account is active

  • Financial Information: never stored (processors only)

  • Successible diagnostics: brief and anonymized

  • Analytics data: per vendor settings

You may request deletion anytime (except where legally required)

5. Email Marketing

We follow CAN-SPAM and GDPR for email communications.
You may unsubscribe anytime.

Unsubscribing removes you from marketing emails but may not remove:

  • Subscription notices

  • Purchase confirmations

  • Account-related emails

  • Affiliate program communications

6. Information Disclosure

We only disclose information when necessary to:

  • Provide purchased services

  • Integrate with external platforms

  • Comply with legal requirements

  • Work with payment processors, developers, or support contractors

  • Enforce Terms of Use

  • Process affiliate payouts

We do not sell your information.

7. Securing Your Information

We use industry-standard security practices and reputable third-party platforms.
We cannot guarantee absolute security due to the nature of the internet.

8. Third-Party Vendors (Required Disclosure)

Analytics

  • Google Analytics

  • Flodesk analytics

  • ThriveCart analytics

Marketing Partners

Occasionally: joint venture or collaborative partners for events or educational content.

Payment Processors

  • Stripe

  • Flodesk (uses Stripe)

  • ThriveCart (uses Stripe + PayPal)

  • PayPal (affiliate payouts only)

9. Your CCPA Rights (California)

You may request:

  • What data we have

  • Deletion of your data

  • Information on how data is used

  • To opt-out of data sharing

  • Correction of inaccurate data

We must verify identity before fulfilling requests.

10. Your GDPR Rights (EU)

You may request:

  • Access to your data

  • Correction

  • Deletion

  • Restriction

  • Data portability

  • Withdrawal of consent

Requests can be sent to the Privacy Officer.

11. Children’s Privacy

We do not knowingly collect data from individuals under 16.

12. Links to Third-Party Sites

We are not responsible for how other websites collect or use your data.

13. Governing Law

This Privacy Policy is governed by Maryland law and U.S. federal law.

14. Changes to This Policy

We may update this Policy at any time.
Changes take effect upon posting.

15. Contact

For privacy questions or data requests:

Privacy Officer: Erin Perkins
Email: erin@mabelyq.com
Address: 2417 Auden Dr, Silver Spring, MD 20906