I built a business around accessibility — and when I hit a barrier on a website, I still don't report it. I'm tired. I'm one of the 92% who just leave. Here's what silent churn looks like from both sides, and why your analytics will never warn you.

Nearly 7,000 people answered a viral poll about captions — and 91% use them at least sometimes. Most don't have hearing loss. Here's what the subtitle effect reveals about every accessibility feature that doesn't have a toggle, and why your audience will never tell you when they leave.

Most accessibility advice is written for developers, not the small business owner trying to stop losing sales. This guide breaks down five common myths about accessibility, shows what a real fix looks like (it's not a rebuild), and explains why this is a revenue problem long before it's a legal one.

Butter yellow is showing up on runways, in editorial spreads, and now in a growing number of brand palettes. It's also one of the hardest colors to use accessibly. In this post, I'm breaking down why butter yellow fails color contrast, how mustard yellow tells a completely different story, and what to do when your favorite yellow just won't pass WCAG standards — featuring a gorgeous real-world example from Janna Carlson's Co-Promotion Club.

Learn the key differences between the European Accessibility Act vs American Disability Act and what small businesses need to know.

Accessibility isn't just a website thing. And it's not just for people with disabilities. It's a marketing strategy.

In this recap of my recent interview, I'm breaking down the simple, actionable steps every small business owner can take to make their content more accessible across their website, email, social media, video, and podcast!

Why doing this work is also just good business.